Effective coaching is about sending and receiving messages.
Notice I said sending and receiving. It is a two way process. Effective messages are clear, on point and brief. The message should be conveyed with
appropriate emotion and content that elicits the desired action or response.
Words create images and images create action so select the words carefully to
communicate the message you desire. Don’t forget body language and tone of voice,
they often speak louder than any words. If the message is in writing select the
words even more carefully, make it more brief and exact than a verbal message.
Ultimately the effect of the message is based on what the receiver of the
message hears and sees not what you say or do. Sometimes it is not what you say
as much as how you say it that counts.